12/03/2015 12:08
Bristol Street Motors Vauxhall in Macclesfield has been recognised with a national award for dedication and excellence in customer service.
The Brindley Way dealership team was presented with the Customer Excellence Award after being named as one of the top sites for customer satisfaction across the Vauxhall national network.
British manufacturer Vauxhall rewarded top performing dealerships based on feedback from customer surveys about the quality of service they received for both sales and service
Phil Millward, Human Resources Director, Vauxhall, presented Chris Webb, General Manager at Bristol Street Motors Vauxhall Macclesfield with the award.
Chris Webb, said: "Everyone here at Bristol Street Motors Vauxhall Macclesfield was pleased to welcome Phil Millward from Vauxhall and receive this great accolade. Customer service is our top priority and we are always looking for new ways that we can improve the customer experience and ensure everyone drives away happy.
"Receiving an award based entirely on customer satisfaction is an honour and I am very proud of my team."
Andrew Lyon, Regional Operations Manager at Vauxhall, said: "Each year, Vauxhall Motors recognises the Top 50 Retailers in Customer Excellence with this Award and it's great to see Bristol Street Motors Vauxhall Macclesfield being recognised as one of the Top 50. The Award is based on customer feedback on both sales and service, so to be in the Top 50, Bristol Street Motors Macclesfield has demonstrated that they can deliver customer satisfaction right across the business. Customers can be confident with Bristol Street Motors that they will receive great service!"
by: Becca Chaplin