19/03/2021 13:01
The scheme has been created by the National Franchised Dealers Association (NFDA) and is endorsed by the Government’s Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST). The goal of the scheme is to enhance dealerships’ understanding of electric vehicles (EV) and ensure customers receive the best advice when buying an electric vehicle.
To gain the accreditation, colleagues have undertaken intensive training. All colleagues have enrolled onto an EV awareness training course, which is tailored to their role within the business. They must also show a solid understanding of all electric and hybrid model variants.
After sales and technical colleagues have also received comprehensive training, with the latter undergoing official EV maintenance and repair training.
Areas colleagues need to demonstrate their knowledge in include:
Alex Murdoch, who is the on-site EV ambassador, said: “This accreditation is something Bristol Street Motors is passionate about.
“Demand for electric vehicles is only going to increase in the future, but many people are only now considering buying their first EV. Having experts on site will give them the confidence that they are receiving the best advice and support when making this landmark purchase.”