Customer Testimonials

The service I received at your showroom was excellent. The professionalism from your Sales Executive and patient nature in explaining everything about the car was excellent. I can't praise him enough.

I would like to thank the General Manager for the personal care he to with my new car purchase. He made time to thoroughly listen to me, and he suggested and actioned a solution that met my needs exactly. He acted with the integrity, honesty and understanding that are the hallmarks of true customer focus. The effort and ability to foster this level of trust and customer satisfaction is rare, and truly deserving of recognition.

The new Honda looks great and I am really looking forward to driving it in a couple of weeks when I come home for a few days. Thanks also for all the time you gave us before we purchased the car. It was very important for us to know that we would have customer care which would endure long after we had driven the car off the forecourt.

Heartfelt thanks for the excellent service and the great deal I was given at Bristol Street Motors, Stroud Ford. From the initial contact to the handing over of my new car within 4 days, I cannot fault their friendly, efficient & courteous service. It was certainly worth the drive up from Bristol. This is my first purchase with your dealership and you will certainly be the first contact when I am ready to buy again.

From the moment that I made contact with Ford regarding a new car through motability the service was very efficient. The Sales Executive was very courteous and helpful. As a female I hate going into male dominated environments. However, I was ushered to an area where I parked safely and then treated like an important customer. Everything that he explained was going to happen did happen. There were no hiccups throughout the process and I was delighted with the service, oh and the car!! Another important
fact is that I feel able to call up if I have got any queries or worries. Thank you for your excellent customer service and the staff at Bristol Street Motors in Bromley.

Hi, I would like to thank your Peugeot Harlow branch and in particular your Sales Executive over the purchase of my Peugeot 207 which I collected last Friday. The staff showed very strong customer care skills and in a fashion that your company should be proud of. For over two years I have dealt with your company and I am totally resigned to stay loyal to it. Thanks again and please be assured that I will recommend Bristol Street Motors wherever I can.

n these times of dissatisfaction in our public services and when people are often too quick to
complain in our compensation culture,it is a pleasure to highlight exceptional service. I refer to your Sales Executive at Vauxhall Lichfield. She was friendly,efficient ,and was able to conduct the sale of a nearly new Astra in record time, because of my immediate needs. The branch are a friendly team and at no time did I feel any sales-pressure. I shall have no reservation in recommending Lichfield's Bristol Street Motors.

I want to make you aware of how pleased we have been to have dealt with your Sales Executive. We have found her to be very approachable, friendly and intelligent with (importantly) a good sense of humour. Throughout our dealings with her she has made us feel like valued customers and nothing has been too much trouble. I am not the easiest customer but Sales Executive dealt with me very well indeed. One thing in particular that we liked was her honesty and openness. When we asked her something that she did not know she told us she would find out and come back to us, which she duly did. We found that to be very refreshing and a pleasant change from the waffle that sales people often come out with. We feel that she is a most excellent representative for your company and wanted to �officially� say thanks.

Staff were excellent. Any concerns or queries were never to much for him, and no pressure sales tactics. We really like the fact that our car can be picked up for servicing & dropped back to us. We also greatly appreciated the phone calls to check that everything was OK. The car is lovely to drive & everyone enjoys traveling in the car. it's a real pleasure to deal with courteous & professional people unlike mainstream sales & servicing that we have experienced before from other car makers. We would definitely recommend to family & friends.

Outstanding once again, Great team, thanks to your staff in the workshop. Honda Mansfield has once again stepped up to the mark with great professional service.

A big thank you to your manager at Bristol Street Motors for his concern after my car was serviced at the end of July. The service was fine as usual. What a fantastic after sales service. The team are always helpful and I feel valued each occasion I visit.

Excellent customer service way beyond what was expected.