Customer Testimonials

Thank you for your recent letter inviting a response for feedback. The salesman Nicolai who sold me my car was courteous, friendly and, above all, professional at all times.

I outlined what I was looking for and after a short time he returned and said he had found the exact car I was looking for, it was even the right colour. Due to him having taken on board carefully all my �wants' in the car we saved so much time not looking over half a dozen or so �nearly but not quite right' cars. He got the keys, went over the car's spec, and we went for a test drive. It was so simple.

All in all it was a great experience from start to finish and I would definitely use Bristol Street Motors in Cheltenham again.

Was thoroughly satisfied with the way I was dealt with by the staff at BSM, polite, courteous and thoroughly helpful. Salesperson was fantastic, a credit to your company. The whole experience of going through the purchase was great and I would positively deal with them again, 100% positive feedback, Thank you.

I must commend the Sales team at Durham ford for the Smooth turn around of my recent purchase, Thanks to Dean who made the sale effortless and most important a relaxed sale, Second thanks to Mark, who made my self again welcome. I hope to have trouble free motoring with my recent purchase, however if the team are all dedicated like the sales I am sure my problems will be resolved swiftly, Many thanks again.

Very pleased with the service I received.

Many thanks to everyone involved in the excellent repair of our car.

Thanks for all his help in purchasing my new car. I was very pleased by the service you offer. I really like my new car, thank you to all your staff.

I would like to thank you and your team at Bristol Street Motors Hartlepool Ford, especially sales executive for the exemplary service, and ease of purchase. Nothing was ever too much trouble, and explanations of both the vehicle mechanics and extra accessories fitted were excellent. From start to finish of purchase was problem free and targets that were set were met i.e. time of delivery,handover, and meetings. The professional attitude towards customer needs was noted as was the smart appearance of dress. It was a pleasure doing business with you.

Very good service and very helpful staff on the front desk. Nothing was a problem for them.

we recently purchased a Motability vehicle from your Ford Hamilton dealership. We would like to say that we received first class customer service from your Motability Specialist from the minute we walked into your showroom until we collected our car. May I also say that we had our car within two weeks and were kept informed in every stage of the process. I will be happy to come back as a customer and would also recommend Macklin Motors Ford to anyone. Thank You

Excellent service when buying my car the Sales Executive was faultless with his service with excellent customer skills meeting all my requirements perfectly and fully he made sure that everything was done perfectly and speedily thank you for the perfect transition to my new car.

I would like to comment on the positive recent sales experience my husband and I had at Bristol St Motors Ford Stoke. We booked a test drive of the new Fiesta TDi with salesman. We were impressed by the choice of vehicle but also felt that he gave us the relevant information and we were asked about our specific preferences to enable us to select the correct model and extras. We were offered a attractive finance package and overall the sales experience was positive. I personally felt that he was professional throughout and there was no element of pressure. I would like to take this opportunity to thank him and the other staff at Bristol Motors for their professional and courteous service which enabled me to make the correct choice of car which I am very pleased with and will therefore ensure I bring my car for servicing at this dealership.

Excellent customer service, Refurbished Alloys on my Kuga, 100% cost covered by Ford, the wheels look amazing thank you. Very special thanks to the service team for dealing with me in such a very professional manner throughout.

I would like to take this opportunity to tell you of the excellent service that my wife and I have received from your Redditch branch. The staff are all really polite and courteous. We do have a Ford garage in the town where we live but choose to go to Redditch because we know that we will get the best attention there. We will certainly be looking to buy our next car from you.