Customer Testimonials

I would like to thank Becky again for delivering a excellent service to me . Becky made the whole process so easy and stress free . i was currently without a car and with two young children , work , shopping and the school run to do i really needed my new car asap . Becky located me a car and arranged for it to become available very quickly . Talk about going the extra mile ,she really did . Great great service . i will always recommend ford Worcester for super deals and brilliant service . Ford Worcester branch is very lucky to such a lovely great caring and understanding member of their team. thanks again Becky .

Thank you for the help I received from the Service Dept. 2nd time around they were ace.

I just wanted to lest you know how happy I have been with the service I received from your department when I took my car in for its first service.
I decided to return to Bristol Street Motors because of the friendly service I had received at the sales office when I bought the car a year ago. I just wanted to thank you for your efforts to overcome a potential disagreement that we had regarding a part to the car which needed replacing. You explained that it was not covered by the guarantee and so I decided not to have the part replaced. I was delighted when a few minutes later you rang back having spoken to colleagues with the news that Bristol Street was prepared to do the job gratis.
Many thanks for your customer service and I will certainly be using your services again.

My husband and myself came to your Redditch branch and the sales staff were very helpful. The lady on reception gave us directions which was most helpful. Hats off to the staff.

Just a little thank you for your first class service that you gave us in purchasing our new car. We have been very impressed and would not hesitate to recommend you.

I booked my car in for repairs to the central locking on my car. I just wanted to say what excellent service I received from the Service Department and the two drivers who very kindly collected and delivered my car back to me washed and vacuumed.

I would like to thank the body repair team for their efficient and friendly service during my recent body repair, they were all excellent from reception to the body shop. The repair was completed with little fuss and worry. Thank you.

The Sales Executive were very flexible and conscientious by coming in on their day off so I could have the car on a specific day, and showed great patience on showing me how all the interior buttons worked. His knowledge of the car was extensive. Thanks once again.

The service I received was 1st class the service adviser was polite,efficient and very processional and went above and beyond to help and would i would recommend this service to others. I would also like to praise the technician in diagnosing the fault in double quick time.

I purchased a new Ford Fiesta. The whole experience was made easy by the knowledge and professionalism shown by your salesman. All negotiations went smoothly and I am enjoying the new car very much.

Worcester Ford guided, helped and thoroughly went the extra mile for me, I would not hesitate in recommending this dealership to anyone.

I went into your salesroom in Morpeth, to purchase a Ford Focus for myself. I was so impressed with the service that I received, I contacted my daughter immediately and by the end of the day we had bought 2 cars. A very Happy customer!

Just picked up my car today. I have bought many cars in my time and this has been the first from yourselves. From start to finish the service and deal were outstanding. The salesman, was superb. I will recommend this dealership to anyone buying a car and will be a return customer myself. Well done to all. A very happy customer.