Customer Testimonials

I am delighted with my car and thank your company, in particular your Salesman Jim.
Your Cheltenham site presented the cars well and we received a warm and sincere service. Jim was informative, relaxed and competent throughout our dealings.

The transaction could not have been easier. May I wish you and your company every success in the future.

Cannot fault the help and service I had when buying the new school minibus. I am extremely glad I chose you for the purchase and would not hesitate to recommend and use you again.

I have had the pleasure of dealing with you for more than 20 years now, both as a private and business customer, and I consider that throughout this time your reassuring presence, communication skills, technical and commercial knowledge, personality, common sense approach, courtesy, attention to detail, exceptional standards of customer service, wit and no-nonsense honesty, trust and integrity have been quite exceptional. Such 'customer service' in the fullest sense of the term is, in my experience, an increasingly rare commodity these days.

The staff are polite, pleasant, friendly person who will give you the facts rather than the fiction. Always a pleasure doing business with them, and deserve recognition for the outstanding work they do.

I was very happy with the whole experience, everything was dealt with in a very honest and genuine way. I was treated very well.

The dealer kept in constant contact with me to ensure I knew everything about the purchase of my new car.

The whole process ran smoothly from start to finish.

The salesperson was very good - he explained everything for me that had not been explained in the past in terms of finance and was not at all pushy - he helped me to find the best deal without trying to influence one way or the other. This was very much appreciated. He could not have been a better salesperson to be honest.

The dealer took time to speak to me properly, understanding my needs. He recommended a vehicle that I liked that was the right car, at the right time, at the right price.

Excellent Service.

The whole experience was excellent.....everything was done by the salesman, so all I had to do was wait for delivery. I was picked from home to collect my new car, and when there was a problem the following week with the air bag icon stopping on, my car was collected and returned back to me repaired. All in all I have no complaints whatsoever and would advise anyone who is thinking of purchasing a new car to use Bristol Street Motors Redditch.

I am so pleased to have the pleasure of dealing with Ford Dunfermline, a garage that appears to have not lost site of the value of customer service. My car was repaired and handled quickly and efficiently but more commendable the attitude and empathy of the staff makes you feel truly listened to and valued. Macklin Motors is synonymous in Fife for having a high standard however up until recently I had struggled to understand why but after this encounter I now trust and recommend this garage and would have no hesitation using them in the future.

I met with your Salesman on Sunday with a view to buying a car sometime soon but he was such a helpful person that I decided to buy one now. My husband told him about my love of gadgets and he found me the perfect Fiesta (a car I have wanted for ages). He is without doubt the best car sales representative I have dealt with. I didn't feel intimidated or pressured, brilliant customer service.