Customer Testimonials

I am delighted with my car and thank your company, in particular your Salesman Jim.
Your Cheltenham site presented the cars well and we received a warm and sincere service. Jim was informative, relaxed and competent throughout our dealings.

The transaction could not have been easier. May I wish you and your company every success in the future.

The salesman who dealt with me was absolutely superb and went out of his way to find me the very best deal possible. His communication with me throughout the purchase has been excellent and he made the tiresome business of actually buying the vehicle so much easier. The sales manager, was also really friendly & helpful. Your staff made such an impression on me that I've already started recommending Bristol street motors to everyone I know and, although I hope it won't be necessary for some considerable time, when I next need to buy another car, I'll definitely be coming back to you!

In the past month I have had my car serviced and MOT'd at this dealer. Both occasions I was impressed with the efficient and pleasant staff who were professional and communicative. This is the first Ford car I have bought in 10 years and my experience has been nothing but positive.

Thank you for the help I received from the service department they were ace.

My car door wouldn't close properly as the lock was loose. Once issue identified called the team, took my car straight in and was out within 40 minutes. During this time I waited in a really nice clean (warm!) area, had papers to read and TV to watch and was offered a drink. Once the car was ready I was then asked if I wanted it washed and vacuumed! Just wanted to say I am really pleased with the service that I have received today thank you to the staff for exceeding my expectations.

Just contacting to say thank you for the recent Wheel Bearing work done on my car which we purchased from Gloucester Branch. The reception staff when I called in at the Stroud branch were courteous and professional, & showed this same level when contacted on the phone. The engineer who drove with me in my car to listen to the reported noise, diagnosed the fault within seconds & the repair/replacement was carried out quickly & I am very pleased with the results. Please pass on our thanks to all concerned at Stroud.

The service from start to sale of car was first class and it made clear that any problem and he is only a phone call away. A big thank you to your Sales Executive.

All aspects of the sales experience were exemplary. My son - who has spent most of his working life in the retail motor trade as an accountant, vehicle sales and IT consultant - commented that the entire sales process was the best he had ever seen - in fact, leagues above the best he had ever seen

Thanks to Cheltenham for the fantastic Service as always when my car came in for service and MOT last week. Appreciated the car being collected a little later than usual, helped me out no end. Thanks again.

I just wanted to say how impressed I was with the Garretts Green branch who sold me my new car. The Sales Executive listened to my requirements and helped me to get my dream car with no hassle whatsoever. I will definitely go back there when I decide to upgrade and was extremely pleased with the service I received.

A couple of weeks ago I bought a car from Bristol Street Motors Worcester and your Sales Executive was absolutely fabulous. I just wanted to inform you of how helpful, friendly, efficient and quick that he dealt with both myself and my father whilst we bought the car. He was fantastic from the start and made the whole experience of buying my car easy. We will certainly be promoting Bristol Street Motors to whoever wants to buy a car.

I would like to convey my thanks to your very professional service staff at Ford Orpington branch. My first visit back to the dealership after the purchase of my new Mondeo last year. I am still very pleased that I choose BSM over several local dealerships.

The service department at Bristol Street Shirley was absolutely brilliant. I didn't have to wait. A service guy came out & diagnosed the fault - allocated a courtesy vehicle - booked the vehicle in for the following week. Dropped the vehicle off - courtesy car was ready & clean. Phone call from them pm to say the vehicle would be ready for collection same day. This was slightly difficult for us but no problem, collect the following morning. Follow up phone calls from them to ensure all was well. Cannot fault them - (& I can be a picky customer). Very friendly & efficient service for which they deserve a commendation. If all service departments were to this standard, Ford should be very proud.