Customer Testimonials

I would like to thank all the sales personnel at Bristol Street Motors Worcester, especially Colin, who gave me good, honest advice when buying my new Ford Focus. The aftersales service is very good, and the customer service is of a high standard. I would have no hesistation recommending anyone to go here!

I took my Ford C-Max in for its first service at Trentham Lakes and waited for it ,the staff greeted me and booked my car in and offered a drink and were very polite and helpful and the car was handed back to me washed and clean.The service was very good indeed, and the the follow up telephone call next day was very much appreciated.

Many thanks for the effort the team put in this week to ensure that my car was repaired in the agreed time frame.

The whole transaction, finance, new vehicle care and Ford care after sale was all covered comprehensively by Dan. This was the easiest and most satisfactory car change that I have gone through. Many thanks to Dan and others involved.

Service experience....completely satisfied.

I was contacted prior to my service date and agreed a date to suit my diary. I received a text once a slot had been confirmed for the service. I dropped the car off and was telephoned once it was completed. Upon collection, I was advised by Sam exactly what had been done in the service and was also advised what potential issues had been identified. Very efficient service which I would recommend.

Ben was very helpful and kept within the limits we stipulated, thanks very much, love the new car.

I had my car service and MOT at your premises a couple of months ago. Just wanted to say a big thank you to all of your staff for courtesy and kindness to me. I also bought my Ford Fiesta from you a couple of years ago. All being well I shall see you next year.

For some years I have always purchased Ford cars, the last three from Bristol Street Motors in Cheltenham which is some 14 miles from my home, the last one being a Ford Mondeo in 2007. As I only now drive short distances, I decided to replace it with a new Ford Focus 1 litre Econetic which I must say is an excellent car. As the Stroud branch of Bristol Street Motors is much closer to where I live, I went to their Sales Department. The staff there were more helpful, courteous and pleasant than anyone could have hoped for. I was seen by three members of staff; Chris, Iain and the Manager, Jamie. The initial paperwork was issued by Chris who took my daughter and myself out for a test drive in an identical car. He knew the answer to every question that he was asked and nothing was too much trouble. Iain courteously sorted out the paperwork side and everything was confirmed by the Manager. After our experience with the staff at Bristol Street Motors, Stroud, I would highly recommend anyone to buy a Ford car from them.

Completely satisfied with service carried out. Staff very helpful & friendly.

We purchased a Ford Ka Zetec from Bristol Street Motors Durham Ford. From the first moment we stepped onto the premises the staff there were first class in the service they gave us. Special thanks to Paul who guided and helped us through the purchasing process from start to finish explaining everything clearly. The quality and preparation of our new vehicle was second to none. We received exceptional customer service of a very high standard and will not hesitate to recommend or purchase again from Bristol Street Motors Durham Ford.

Ben was brilliant - very informative, helpful & polite. Very impressed with the way in which he handled things. Easy to contact and very efficient. Thanks once again - very impressed with the car.

I had my driver's set repaired, the gentleman who picked up and delivered my vehicle was very courteous and friendly, the job was done quickly and with no problems. Thanks!