Customer Testimonials

I would like to thank all the sales personnel at Bristol Street Motors Worcester, especially Colin, who gave me good, honest advice when buying my new Ford Focus. The aftersales service is very good, and the customer service is of a high standard. I would have no hesistation recommending anyone to go here!

Dan was excellent. Knew his product and got the balance right between both being professional and friendly. Always approachable and spent time explaining things. Dan showed commitment to us as customers and was always available/appraochable. Well done.

Service Experience: Completely Satisfied.

My husband and I had brilliant service when we went to purchase our car the guys stayed over last bank holiday Monday to help us sort out our car and they went the extra mile to ensure our experience was a positive one. Simon and Lewis at Bristol Street Redditch are a credit to the company as they showed a true example of excellent customer service. They helped us find the car met our needs to find a family car. We will defiantly be coming back again to purchase are next car and will be recommending them to our family and friends. Thank you

Chris really understands the importance of excellent customer care in retaining existing clients and does what he says he will do. Within your Gloucester franchise you have highly professional and dedicated staff who genuinely strive to deliver exceptional customer service. You can also be assured that I have sung the praises of your staff to a number of people. I look forward to many more years of driving Ford motors, the first port of call always being the Bristol Street Motors franchise in Gloucester.

Completely satisfied. Staff very helpful.

Many Thanks for your email thanking me for my purchase of my B-Max from Bristol Street Motors Shirley.
But you should not be thanking me it is all down to Mr Paul has I have had several Ford Fusions and would have had another if Ford had not stopped making them so this time I was at a loss to have Thanks to Paul I have now chosen a belter. Just to let you know I have been driving fords under the Motability scheme for 33 years now.

Got to say Paul was excellent and very professional. Thanks to a truly honest, professional, knowledgeable and pleasant car salesman who at no time made me feel uncomfortable and made the whole experience really comfortable.

The dealer from start to finish acted very professional. I got dealt with by Becky at the Worcester branch. With myself being just turned 18 and this being my first car, she was very welcoming and made me feel at ease. She is a credit to the company and I would defiantly recommend anyone to buy from Bristol Street Motors Worcester.

Bristol Street Cheltenham does nothing but deliver the best experience possible when it comes to buying and maintaining cars. I have been buying cars and having them serviced there since 1996 and I am treated as a special person every time I phone up or enter the Saleroom / garage.
Gareth has just sold me and delivered to me my second car from him and seventh car from Bristol Street Cheltenham. I purposely sought him out as I knew I would get nothing but an excellent service from him backed up by the Manager Simon who made sure to say hello and ensure that the 'part of the family' feeling was upheld. Both gentlemen know how to ensure the buying of a car is as stress free as is possible and understand the time and patience that can be needed.
When phoning for an appointment for the sales team or the service department it is always courteous and efficient and that 'family feeling' continues.

I must express that Bristol Street Motors was the most kind and helpful with this car especially Terry the Motability specialist. He brought the Ford Mondeo Estate to our home so we could try it in our garage before we signed up for a new one. He also phoned us regularly to give us information and he was the best help we've had over the years. The car is lovely and we are so pleased with it.

Having brought my Motabiity car in...I was completely satisfied with the overall way in which the whole experience went.from picking up replacement car to getting a call to uplift my own car... I can say I would have no problems in coming back or even recommending this dealership to any of my friends looking to replace their own car. Even waiting to be attended was met with take a seat will be with you shortly, then apologising for keeping me waiting... total satisfaction and then picking up my car to see it had been valeted was a complete joy.

I was very impressed with the Sales Executives friendly, knowledgeable, approach. he made us feel relaxed and under no pressure at any time. He gave us a great deal of assistance in making our final choice of vehicle. As a result of his efforts we would certainly recommend our friends to him and Bristol Street motors.