Customer Testimonials

I would like to thank all the sales personnel at Bristol Street Motors Worcester, especially Colin, who gave me good, honest advice when buying my new Ford Focus. The aftersales service is very good, and the customer service is of a high standard. I would have no hesistation recommending anyone to go here!

I've just had my car repaired at your Morpeth dealership and I have to say that the service staff bent over backwards to help and make sure everything was done that could be done to have a persistent problem rectified. I was supplied with a courtesy car and contacted regularly to keep me up-dated. Brilliant service.

Not only did Ford Bromley give me their time & advice, but offered for me to have not one but two test drives!!

Yesterday I had my car serviced and was very impressed with the level of service and courtesy extended. However, it wasn't until I drove away that I realised what a fantastic job the person providing the complementary cleaning/valeting had done. Mine is an 11 year old Galaxy which came out looking like new, whoever cleaned the car must have worked very hard to achieve that result and I would like to say thanks for their efforts.

I've never felt the urge to compliment a car sales team before but after the excellent service I received from your Sales Executives I feel I have to. Their dedication to customer satisfaction and making you feel they are doing everything to help and that you are a valued customer is second to none. Couldn't be more happy with my car and all the help I received.

Every time I speak to Service Receptionist either to book my car in or a general query nothing is a problem and she reassures me of your service. I really think she needs to be given a big thank you not just from me for your continued help.

After our car broke down on route from a family holiday. We were in quick need of a repair. Your service Receptionist and Service Manager identified the problem quickly and even arranged for the use of a courtesy car to get us home and keep us mobile. Your Service Manager even delivered our car back to us in his spare time. This was first class service and much appreciated.

Your Sales Executive explained the whole process to us and was very patient, at no time did we ever feel that he wanted to move onto a deal with someone else, he never rushed us and we felt that we had a personal service from him.
When our car arrived he went trough all we needed to know and took the time to show us the car and how to work all the gadgets in it.
He is a credit to Bristol Street Motors, he was polite, helpful and friendly but not to pushy. Just what you want from a Sales Executive.

Thank you so mush for your excellent customer service also your kindness towards us and for our fantastic new car which we are enjoying immensely. We'll definitely recommend you to our friends and family.

I would like to pass on my thanks to the staff at Bristol Street Ford in Gloucester. They were extremely helpful and not pushy when assisting me in my purchase. Now I have a gleaming (nearly) new Ford Mondeo Titanium X Sport. I definitely recommend a visit where you will be met by helpful, pleasant and knowledgeable Ford representatives.

Wow!!! What a pleasant surprise, never having bought a brand new car before 4 weeks ago, I had the perfect sales person I could wish for she was professional in every way possible, including a semi personal Number plate, the sales team in general could not be faulted in any way. It was actually fun to buy the car, done and dusted in around an hour. Being an ex car mechanic I was glad there was no problems, very pleased with the car, and the company, look forward to dealing with you in the future.

Your Motability representative welcomed us and took time to show us different models and explained fully their spec and designs nothing was too much trouble and he made us feel very welcome and valued, the process of purchasing the car was excellent and very plain sailing from start to finish in the 3 weeks I have owned the car I am thoroughly enjoying it. The staff at Bristol Street Bromley are a credit to the name your company and Ford and leave me in no doubt that in 3 years time when I need to purchase my next motability car you will definitely be my first choice. Thank you for a wonderful car and excellent service.

We would like to thank all the staff at Worcester Ford who helped us on our way.