Customer Testimonials

I would like to pass on my thanks to the sales executive who helped me so much. He made the transaction so easy and was a pleasure to deal with. I would highly recommend Bristol Street Motors Ford Stoke when looking for a car. When it comes time to change again, I will definately be heading back.

Whilst considering purchasing a new vehicle I was given excellent customer service by your Sales Executive, She kept me up to date with everything as I went through the process of buying my new car, before and after sales. She is an excellent representative for Ford. I am 100% satisfied with my purchase and the whole experience of buying a brand new car.

Many thanks for excellent service. I am completely satisfied.

I cannot thank the Bromley Sales Team enough for all of their help and support during my recent car purchase. I dealt with your Sales Executive and Business Manager but also got to know the rest of the Team due to their friendly nature and good humor. I could not have asked for a better group of people to help me through quite a difficult purchase, and to ensure my experience went as smoothly as possible. They went out of their way to help me and to make sure I was happy with what they were offering me. Never did I feel as if I was being pushed into a deal I wasn't comfortable with, and I never felt under pressure to agree to anything I wasn't totally happy with. They were extremely professional at all times, although we also built up a good, friendly relationship. The service I received from them was second to none; it was a million times better than I had received from my last Ford Dealer and I would not hesitate to recommend them to anyone; (I'm already trying to get my boyfriend to buy a car from them). They always answered their phones and were able to answer my queries straight away - they must have been sick at the sight of me as they had so many dealings with me, but always made me feel welcome in the showroom and always saw me when i needed them to. Thanks once again for everything, and I'll definitely be back at the end of my lease to get another Ford (if I haven't annoyed you too much!!)

We want to tell you is, Bristol Street Motors customer relations is�.Brilliant. No matter how many times you phone them, or attend in person. nothing or anything is too much trouble for them to answer questions, or see to your needs. That's not only your Motability Specialist, but all the staff based at the dealership.

We recommend them to anyone considering a Motability vehicle in the Gloucester area. Thank you again.

We have dealt with Bristol Street Motors for many years. Starting with a Ford Capri, 2 Cortinas, 1 Escort and 3 Fiestas. We have always been satisfied. We recently decided to our car. We visited Bristol Street Motors at Stoke Ford for the first time last week, we would like to bring to your attention the fantastic treatment we received from your Used Car Sales Executive. We did not at any time feel pressured into buying anything. We were treated with the utmost kindness. Your Salesmen guided us in the right direction of which car to buy. Unfortunately you did not have the vehicle we wanted in the colour we wanted so you Sales Manager took steps to locate one at another branch. Your Sales Executive explained everything about the car we bought, so much so we felt as though we had been driving it for ages. We cant praise him enough. We will certainly recommend Bristol Street Motors and your excellent staff to our friends and relatives. We only met you Sales Executive for the first time last week. Besides being extremely satisfied for the for the time and trouble he took with us we feel as though we have made a friend for life.

I've just had new new tyres and wheel fitted by the rapid fit department. Fantastic service, on the phone and at the garage. Speedy, polite, professional and friendly. Particular thanks to your Service Receptionist. I don't normally bother leaving feedback but he was brill !! Thanks

Just a short message to inform you of your excellent service.� We are in the process of purchasing our third Fiesta in five years.

We normally buy from Jaime who was great, but on this occasion we are dealing with your Sales Executive, he has made this purchase so easy.

He has been so helpful and friendly, everything has been thoroughly explained to us and very easy going.�He could not have done more to help us.

The main reason we are buying off him is that two years ago I had a fault on the car and I drove it to your garage at 7pm on a midweek evening.�I was leaving the car and having to wait for my daughter to pick me up.� He was finishing work and even though he lives miles from me, he offered to drive me home.�We have never forgotten this friendly gesture.
In this day and age not many people would put themselves out like that.� THANK YOU VERY MUCH.

After visiting several dealerships during the extreme bad weather in our search for a 4X4 it was a pleasant surprise to arrive at Macklin Motors Glasgow, where the the snow had been cleared from the parking area and the display vehicles (other dealerships in the area hadn't bothered!) We were greeted by the Sales Manager, who introduced your Salesman Executive after a road test in the GM's Kuga we completed a deal on a new Ford Kuga Individual AWD, which to our delight they had in stock. After efficiently arranging transfer of personalised number. We took delivery of our sparkling new Kuga two weeks later. We have had courtesy calls from Sales Executive and your GM, to check everything is OK ... Excellent Service and I will have no hesitation in recommending Macklin Motors Glasgow

I have just left positive feedback on your website and thought I'd drop you an e-mail as all too often people only bother to do so when there is something negative to say.

I've just had a couple of tyres changed by Rapid Fit at Birmingham following a puncture and couldn't have been more impressed by the service.� We all know, particularly in this day and age, how important value for money is but the attitude of your Rapid Fit Manager and his team at Birmingham does you credit. It was not only the professional approach but also the �nothing is too much trouble' attitude and all done with a smile (an all too rare occurrence in the UK service industry these days) that impressed me.

I'll certainly be using your services again.

On 31st December last year I visited Bristol Street because my Mondeo was juddering. I expected to be able to �book' my car in so that work could start after the New Year break. I was delighted to be told that diagnostics could start straight away.�

I would like to extend my thanks to Service Receptionist who kept me fully informed as to progress and your whole team who completed the necessary diagnostics, fixed the fault, serviced the car, changed the brake fluid, loaned me a car and returned my car before the end of the day.

�This was the second time in 2010 that your team provided me with outstanding service as work carried out on my car in June was also completed on time and to a high standard.

Please pass on my thanks to those individuals who worked on New Year's eve and kept this satisfied customer mobile.

I recently brought a Mondeo from the Worcester dealership and was assisted by your Sales Executive. I was very pleased with the prompt and efficient service I received and also impressed with the sales executives knowledge and ability to help me choose the vehicle and other products.

I thought I would like to bring to your attention the quality of service at the above garage.

It was excellent.

My vehicle, a Ford Focus, had broken down and needed a replacement alternator.

The approach and help I received from your reception staff and mechanics was superb, and the coffee was a life saver.

 Thank you very much.