Customer Testimonials

I would like to pass on my thanks to the sales executive who helped me so much. He made the transaction so easy and was a pleasure to deal with. I would highly recommend Bristol Street Motors Ford Stoke when looking for a car. When it comes time to change again, I will definately be heading back.

Everything was so easy and a very pleasant experience.

The whole sales experience was very good and efficient

Thank you so much for the excellent customer service I received on my recent service at Green St Green. You went beyond my expectations dropping off and collecting my car from Beckenhall (during rush hour) and I really appreciated it. Also replacing the Washer Fluid bottle and Badge�extras that other car dealers have not been so helpful with in the past. I would highly recommend you to my family and friends.

Just a quick note to pay compliment to the 2 guys working in the Service Dept at Ford Birmingham. Both displayed excellent customer management skills and worked tirelessly to fit the 2 run-flat tyres to my car whilst I waited. It is customer service like this that makes my decision a lot easier when deciding where to come the next time I need new tyres.

I have yet to take delivery of my new car but I have been very impressed with the service received so far and would particularly like to commend Sales Executive in your Gloucester branch who was very helpful and, most importantly, non-pushy.�I had a very particular set of requirements (a small diesel car that could also accommodate a full size Cello case across the back seats) and I was therefore determined to test drive a number of possible vehicles before making a decision, which meant things took a little longer. �Not only did she put a good deal together for us but she didn't try and push us into a close, so thank you very much.

We were welcomed by your Motability Specialist on our visit and made to feel very comfortable, our needs appeared to be important to him. He felt like an old friend before we came away. I would go to Bristol Street again. We were glad that we went back and very pleased to have chosen a Ford car.

I don't think there is anything that could have been done better. It was a pleasure dealing with Bristol Street. Thanks.

Your Motability Specialist is a top guy who does a good job very well. Thank you our S-Max and 150kg hoist is simply outstanding.

Salesman was excellent in explaining all finance options, getting the vehicle ready within 2 days for picking up. Controls all explained. The vehicle was handed over with a full tank of petrol. He also rang up a couple of days later to see if everything was OK. The registration documents were received the day after I picked up the vehicle. I asked for mud flaps to be fitted on the vehicle before pick up this was done. I would definitely recommend Bristol Street, Gloucester to friends and family when they are looking for vehicles. I am absolutely thrilled with my Ford Ka. Keep up the good work.

Just a short note to tell you how pleased I am with the attention I received from your Service Department at Bristol Street Motors Orpington Ford. Your Service Receptionist in particular has very much a 'can do', 'it will be done' approach and from my brief meeting with your Master Technician I am assuming a similar attitude is adopted in the Service Department as a whole.
From a customer point of view, it appears that you have a good team at Orpington Ford, Long may it continue.

I was very pleased with the treatment I received at Bristol Street Motors, Shirley.

I took my car in at 9am to the service department for attention to a mirror malfunction.

I received a call at 11.30 from the department to say the car was ready for collection. A fast, efficient courteous result without any fuss

Just a quick line to say thank you for the excellent service you provided to my son when his alternator failed I contacted your service department and spoke to your service advisor, who very swiftly and efficiently priced the job booked it in had it repaired and returned to my son all within 24 hrs. My thanks and regards to the Service Team.