Customer Testimonials

Carl has given us an amazing service. We needed a new Nissan Micra with 10 days notice which he has managed to arrange for us. He has ensured that the car is available and looked at contingency plans should there be a delay in delivery. I have never met, nor am I likely to ever meet, such an exceptional car Salesman.

We bought a used Vauxhall Astra GTC from our local Bristol Street Vauxhall garage in Crewe just before last Christmas and were so impressed by the service we received that we resolved to use them again when changing our other car. That situation arose recently when we saw the exact car we were looking for at Bristol Street Widnes and with the 50% interest-free offer available, it was simply too good to miss. However, if we thought the service at Crewe was good, then they were surpassed by the extremely friendly and helpful team at Widnes � I would especially single out the main salesman we dealt with and the finance guy who made the whole experience the best car buying experience ever (and there have been quite a number of them over the years). Top marks to everyone concerned � I would definitely recommend them to anyone and everyone.

Regards

I took my car to the Widnes Nissan dealership for its service yesterday. The quality of the customer service I received was excellent. From the booking of the appointment, to the greeting on arrival, courtesy car and collection was excellent. The team was professional and warm throughout. It was an excellent positive experience.

Thanks to Bristol St Motors in Halifax. My tyre blew out just by their garage on my way back from hospital with 2 young boys. Top service TY

I would like to thank the girl on the service desk for juggling her workload to accommodate me following a breakdown to my Qashqai. Her customer facing skills coupled with some good humour are a valuable asset to Macklin Motors.

Can you please pass on my feedback to the manager/supervisor of the young woman who I spoke to this morning on the phone re my car.. She not only solved the problem for me on the phone (which then avoided me trying to find a time to get my car into the garage when I use it all day for work) she was pleasant, helpful, good humored and very respectful. A pleasure to talk to.

A very easy and pleasant experience. I bought a car and even though I travelled approximately 190 miles the car was exactly as described. All the staff that I spoke to were helpful and friendly and explained everything clearly to me.

Nothing was too much trouble when I put my car in for a service, The lady on the other end of the phone sorted out a courtesy car for me and phoned me to say that there were a couple of jobs that were advisable to have done and what the cost would be which was a great help, I can't thank her enough for her help and professionalism and I will certainly be taking my car back in the future

Absolutely fantastic service throughout from the Sales Executive who helped me. He kept in touch with me from start to finish and helped me get the best deal possible to suit my needs. So friendly and full of knowledge. Best service I have received in a long time.

excellent service at Northampton Nissan, sales helpful and professional I can only say big thank you.

Good Customer Service by the Sales Executive who dealt with me, from first contact, actual purhcase, through to collecting the car.

Hi my name is Kelly I'm a cake maker in Northampton , I started making cakes for a lady last year. I recently bought a Nissan micra privately and I had issues with the battery going flat and I was not supplied with a radio code , The lady was picking up a cake for her sons birthday and mentioned she worked at Nissan in riverside she said pop it down anytime and she will have a look for me , yesterday I turned up to at the service desk and a nice guy took my keys and I was given a drink and biscuits and took a seat , 30 minutes later they called me over took me to my car which had been cleaned to my surprise and I finally had music it was that easy , I've never ever thought of taking my car to a main dealer after yesterday I must defiantly will be taking my Nissan to Bristol street . I did return later with a cake for the service guys but I wanted to let you know how pleased I am.

I would like you to recognise the exceptional efforts and service that your General Manager at Bristol Street Nissan in Derby has provided. He has gone well beyond the call of duty to help resolve problems with my car - the level of personal service has been exceptional and I would like to know if I can nominate him for any internal awards scheme. He is a real ambassador for both Nissan and Bristol Street. I would also like to you to pass this feedback onto him so he knows the extent to which I appreciate his efforts, and also to the advisor in the parts department at Derby Nissan who earlier in the year sorted out problems with parts supplies for the same car. You have two colleagues at Derby who are a credit to your business - and who are likely to have won you a customer for years to come.