Customer Testimonials

I would like to express my appreciation and thanks for the excellent service and courtesy carried out by Alan. Many thanks.

Alan was the perfect gentleman and sales person, the handover of our new car couldn't have gone better. It is the first time anyone as treated us with respected. We have never had such a brilliant handover ever.

My husband and I collected my new Nissan Note a week ago. It is one of many new vehicle sales which have been dealt with by Andrew and we would like to say what a positive experience we have always had. Andrew's service is always 100%. He is kind, understanding of our needs of the vehicles we choose and always a true professional.

I've always considered I have received good service at whatever garage we have used to purchase our cars, but never have I experienced the quality of service that I received at Derby Nissan from Alan. It was well above and beyond the call of duty! Every meeting ended with a huge smile on my face including our last one to collect the car. I would recommend anyone to purchase their next car from this garage and from Alan in particular

I would like to reiterate just how pleased I am at the service I received on my last two visits to Bristol street motors. My Nissan Qashqai returned three weeks ago for its second service and I was very impressed at the improvements made to the service department; namely moving the dept into the showroom rather than around the back. I also had cause to return the car today for a rather quirky defect which typically I couldn't replicate when I arrived. Beth and Debbie were a credit to the company as they explained what would happen and that they'd call when the car was ready (which they did). Unlike many companies, I was made to feel like a valued customer at all contact points and they always seemed cheerful, even right at the end of the day when I spoke to Amy the customer manager. It certainly restored my faith in car companies and if I'm truly honest; I would likely return and purchase my next car from yourselves again if this is the service I can expect in the future.

We were very lucky to go to such a friendly car showroom. When we arrived at the showroom we were greeted by the salesman Andrew who asked as what car we were interested in and we said the Nissan Note so he asked us if we would like to go for a test drive. Andrew mentioned that he owned one and what a lovely car it is to drive. We told Andrew what were looking for and when we need it for. We found Andrew to be very friendly and always have time to help us in person and on the phone. He also always had a smile on his face and even when he was busy he returned our call the same day he is a great asset to your company.

I'd just like to express my satisfaction at the level of service I received from your salesman Chris. From the start of the process of buying my car, right through to completion of the transaction, Chris was absolutely brilliant. He offered sound advice and ensured that I received the best possible deal and ensured that everything went smoothly throughout. He acted in a thoroughly professional manner and was an absolute credit to your organisation.

I have dealt with Steve before and he has always been friendly and helpful with my purchases. I bought the Primastar as a replacement van and Steve even delivered the car for me as I was busy with my work. Thanks for all your help Steve and see you in 3 years hopefully.

Right from the start Amy was helpful letting me test drive some cars. Encouraging me all the way. When choosing my new car she explained all the pros and cons perfectly giving me a better understanding to choose the right car for me and my needs. I have purchased new cars before but the experience with Amy as the sales person made this time like not just buying my first new car but I felt like I was a millionaire buying a Ferrari. The day I picked up my Nissan Micra will remain with me for ever it was sooo amazing I could never Thank Amy enough.

Thanks to your team at Nissan Darlington. Especially Helen in the Service Department and Peter in the Bodyshop, for the attention to detail and skill in remedying the sand effect paint problem on my Nissan Juke. Keep up the good work.

Customer service at its very best. We were both extremely impressed with the professional service we received when purchasing our vehicle. Everyone at the site was polite welcoming and attentive and we really mean everyone even the young lad outside washing display cars, nothing was to much trouble top banana. Thanks to everyone.

5 Star Aftersales at Nissan Darlington. Contacted Helen regarding noise / rattle when turning steering wheel. Car booked in at 8.30am the next day for technician test drive. Neville identified 2 concerns and immediately put onto ramp in workshop. Within 15 minutes, cause(s) identified, shown to me in workshop and repaired. Neville even offered to have my car washed! Brilliant Customer service :-)