Customer Testimonials

I purchased a Vauxhall Astra from Bristol Street Motors Chingford and I have recently had a full Service done. I was assisted by a gentalman called Colin. I must say his service was spot on and I will always go back to him for his excellent customer service.

At Bristol Street Motors (Lichfield) I was very well looked after by a friendly salesman who was knowledgeable and helpful. I found the whole experience very pleasant and the atmosphere relaxed and professional.

I am very pleased with my brand new Corsa and shall be recommending Vauxhall Lichfield to friends, family and colleagues in the future.

My grateful thanks to Nigel.I took the car in with a noisy engine on Wednesday 8 May and saw Nigel. It turned out to be a faulty air conditioning unit and this was rectified on Thursday 9 May! I consider it only right and proper that such exceptional customer service should be acknowledged.

I am of the opinion Stevens service, was far beyond that which could be reasonably expected of him and that has prompted me to comment. He was professional and courteous at all times. He is a credit to the company. Thanks to him for the service provided.

Thanks to Nigel, the Service Manager at your Cross Hills garage. I took the car in with a noisy engine. It turned out to be a faulty air conditioning unit and this was rectified. I consider it only right and proper that such exceptional customer service should be acknowledged.

Sam has made my dealings with your company a very pleasurable experience. I has been been a pleasure to deal with someone who presents as pleasant and genuinely wants to be of service. He is a credit to your company.

Both my Wife and I were delighted with the way in which we were treated by both Tom and Gary. We particularly liked the way that at no point did we feel pressurised or harassed by over zealous Salesmen.
Without doubt we would recommend your company to any friends, family.

Recently I purchased a Vauxhall Vectra SRi which I am very pleased with. I would just like to let you know that the customer service was excellent. I shall be only to pleased to recommend you to anyone looking to purchase a car.

In all my years of choosing a Motability vehicle, I have never had this type of treatment. He was kind, informative, I even had my 12 year old, with me, this time, but your Motability Specialist made both of us feel as if my purchase, mattered. He kept in touch with me, making sure, I knew all I had to know, regarding (change over) of vehicles etc after looking over the vehicle (I choose Astra GTC SRI Auto 1.4).
He was such a love, he told me all I needed to know, about the vehicle, how much etc.
He made my transition to another vehicle, very enjoyable, (even allowing my son to ring the bell after sale).
He is a lovely, professional asset to your company, I enjoyed my purchase experience, with your branch, because of him.

We recently purchased a new car, when we first arrived we knew what we wanted from our new car, but had no idea what car would fit such criteria. We were served by a Sales Executive who carefully listened to our list of needs and helped us pick the most suitable car with which we are extremely happy. He was very polite, helpful and reliable throughout. When collecting the car we had arrived half an hour early, but the car was ready for collection with no wait. Upon collection he had explained the features of the car to the extent that the manual does in a matter of minutes in a very simple way. Overall, we are extremely happy with the service and will be purchasing our next car from Waltham Cross Vauxhall.

I'd just like to pass on some great feedback to the team at Newcastle Vauxhall. My Corsa was serviced last week and I was provided with a courtesy car for the day. As well as this, I was promised a discount as part of the loyalty reward scheme, even though I had 'forgot' to produce my card. This morning I received a cheque as promised. I will definitely use Bristol Street Motors again in the future. I feel like a valued customer.

Having purchased a Corsa from Seat Derby and just wanted to comment on my great experience. Not being sure on the model I wanted due to the comfort of the seats Mark took the time to show me several cars to make sure the seats were comfortable. Not having a 5 door on site Mark and Matt searched the system and found me my perfect car. I'd like to thank them both for the time they took, for the courteous way in which I was treated and for agreeing to a price which meant I could have a newer car than I thought for my money.

The service I received was very good. Nothing was too much trouble. Everything was fully explained and I was kept informed at all stages of the purchase of my new car. Very happy with the service given.