What our
customers are saying at Hyundai Silverlink
Amazing customer service, been here twice, both for my girlfriends service and a repair to my car. Both times the service has been absolutely amazing, everyone was super friendly and informative.
Mr Harland
Hyundai Silverlink
I bought the Ioniq 5 in for it's safety software update, when I picked the car up everything was explained, even better the car had been washed and hoovered, I have had many cars in my time from other dealerships, and this level of friendliness and professionalism has never been experienced. 11/10 easily for Hyundai Silverlink.
Mr O'Connor
Hyundai Silverlink
Just purchased my new car from here, the Sales Executive was really helpful and ensured that every question was answered and the purchase of the car went smoothly. 10/10 for customer service!
Miss Robinson
Hyundai Silverlink
From first stepping into the garage last year and meeting up with the Sales Executive I have nothing but praise for their level of service and personal attention to detail. It has been nothing short of outstanding. Will totally recommend your garage to everyone I know as a result.
Mr Potts
Hyundai Silverlink
I am due to collect my new Kona from your dealership on Saturday 12/2/22 and I though it was important to commend the level of service I have received throughout this whole process. Your Sales Executive has offered a level of service that should be reconsidered not only at Branch level. All through the process the Sales Executive treated myself like an individual and not just another customer, nothing was to much trouble. The Sales Executive remained in constant contact at very stage either by email or by phone giving updates. As a former retail manager the Sales Executive really impressed and I wish I could have had an employee like them. Their emotional intelligence, empathy and active listening skills, but more importantly her personality honesty and professionalism are at the highest level .The Sales Executive is a precious gem. Please pass these comments on as this level of commitment to delivering quality of customer service is exemplifying and embodying your company mission statement.
Mr Williamson
Hyundai Silverlink
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We not only help you to find your ideal car, but to keep it in top condition. From servicingto repairs and more, we're with you all the way throughout your motoring journey.
Based at the Silverlink Business Park in Newcastle-upon-Tyne, we pride ourselves on our high level of customer service. You can expect expert advice, flexible finance offers, and a superb experience with us.
Drawing on the strength of our nationwide dealership network, we recently rebranded from Bristol Street Motors to Vertu. It may be a new name on the door, but expect the same great colleagues, cars and customer service. You'll be sure to receive a warm welcome when you visit; our friendly team will be on hand to answer any queries you may have. We're here for you. We are Vertu.
*Home delivery on used cars is free if you live under 30 miles from the Vertu or Vertu dealership where the vehicle is purchased (*T&Cs apply). Any subsequent delivery cost is calculated at an additional £1 per mile over and above 30 miles.