Bristol Street Motors Vauxhall Durham receives national customer service award

Bristol Street Motors Vauxhall Durham receives national customer service award

Bristol Street Motors Vauxhall in Durham has been recognised with a national award for dedication and excellence in customer service.

The Abbey Road dealership team was presented with the Customer Excellence Award after being named as one of the top sites for customer satisfaction across the Vauxhall national network.

British manufacturer Vauxhall rewarded top performing dealerships based on feedback from customer surveys about the quality of service they received for both sales and service.

Tim Hammonds, Vauxhall Treasurer and Controller, presented Shaun McGill, General Manager at Bristol Street Motors Vauxhall Durham with the award.

Shaun McGill, said: "It has been an honour to welcome Tim Hammonds from Vauxhall to our dealership to present us with this prestigious award. Customer satisfaction is a big focus point for us here at Bristol Street Motors Vauxhall Durham and we aim to ensure every customer drives away happy.

"Receiving an award based entirely on customer satisfaction is important and we are always looking for new ways to improve our customer service."

Andrew Lyon, Regional Operations Manager at Vauxhall, said: "Each year, Vauxhall Motors recognises the Top 50 retailers in Customer Excellence with this Award and it's great to see Bristol Street Motors Vauxhall Durham being recognised as one of the Top 50. The award is based on customer feedback on both Sales and Service so to be in the Top 50, Bristol Street Motors Vauxhall Durham has demonstrated that they can deliver customer satisfaction right across the business. Customers can be confident with Bristol Street Motors that they will receive great customer service!"

by: Becca Chaplin