Bristol Street Motors Vauxhall Newcastle receives national customer service award

12/03/2015 14:36 Share

Bristol Street Motors Vauxhall in Newcastle has been recognised with a national award for dedication and excellence in customer service.

The Scotswood Road dealership team was presented with the Customer Excellence Award after being named as one of the top sites for customer satisfaction across the Vauxhall national network.

British manufacturer Vauxhall rewarded top performing dealerships based on feedback from customer surveys about the quality of service they received for both sales and service.

David Lane, Director General Assembly Shops, Vauxhall Europe, presented Mark Flynn, General Manager at Bristol Street Motors Vauxhall Newcastle with the award on behalf of his dedicated team.

Mark Flynn, said: "My team here at Bristol Street Motors Vauxhall Newcastle are dedicated to ensuring every customer leaves the dealership happy. It has been an honour to receive such a prestigious accolade from David Lane at Vauxhall and we will continue to look for new ways to improve our customer journey."

Andrew Lyon, Regional Operations Manager at Vauxhall, said: "Each year, Vauxhall Motors recognises the Top 50 Retailers in Customer Excellence with this Award and it's great to see Bristol Street Motors Vauxhall Newcastle being recognised as one of the Top 50. The Award is based on customer feedback on both sales and service, so to be in the Top 50, Bristol Street Motors Newcastle has demonstrated that they can deliver customer satisfaction right across the business. Customers can be confident with Bristol Street Motors that they will receive great service!"

by: Becca Chaplin