Ford offers repair service to buyers of new and used cars

Ford offers repair service to buyers of new and used cars

Ford is offering a free service to all buyers of its new and used cars in which they can order convenient repairs should they need to have their motor looked at.

The brand's Accident Management Programme means that drivers can call up a hotline and book into their nearest Ford Accident Repair Centre, where their vehicle will be handled by specialists.

Mechanics at the outlets are trained by Ford and supplied with parts that fit the brand's cars, so the work drivers have done on their vehicle may be completed more quickly than if they took them elsewhere.

Customers retain the legal right to make a personal injury claim in the event of an accident and the scheme is available to everybody, regardless of which insurer they are signed up with.

Ford collision repair manager Paul McDermott explained how the Accident Management Programme can make matters easier for drivers that have sustained damage to their car.

"It takes over many complex parts of the repair process such as contacting the insurance company, organising vehicle recovery and providing a courtesy car, with a single phone call," he stated.

The scheme may be available to a huge number of Britons, as the manufacturer recently reported that there were more of its cars driven out of showrooms in June this year than the same point in 2010.

Posted by Louise Clark