14/04/2015 10:55
Bristol Street Motors Vauxhall in Sunderland has won a regional award for excellent customer service as part of its work with the Motability Car Scheme.
The accolade, which is part of a programme launched by Motability Operations, recognises and rewards outstanding customer service provided by local Motability dealerships.
Judged on customer feedback and reviews of performance, the prestigious award ensures that all Motability customers receive exemplary customer service across the Motability Scheme's national dealer network.
All winners of the quarterly awards are automatically entered into the national, annual awards which are announced later in the year.
Peter Wilson, General Manager for Dealer Relations at Motability Operations, said: "The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience. It is important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well.
"Many congratulations to Jass Singh and his team at Bristol Street Motors Vauxhall Sunderland on winning the award."
The dealership is no stranger to being honoured for Motability customer service success, Sales Executive David Nelson-Vollans and Service Advisor Steve Bramley, who possess more than 25 years' experience combined, regularly deliver excellent customer service with David winning the nationally recognised Motability Sales Executive of the Year award twice.
Jass Singh, General Manager at Bristol Street Motors Vauxhall Sunderland, said: "It is a huge honour to receive this prestigious Motability Dealer Award. Customer Service is a top priority here at Vauxhall Sunderland and we look forward to building on this success."
by: Vertu Editorial